Privacy Policy

We are glad that you picked ProDigitizing.co.uk as your partner for digitization and vectorization in the UK. If you have trusted us with your personal details, we consider it our responsibility to deliver a safe and secure experience and protect your data at every cost. We practice several safety measures to ensure your complete confidentiality. This Privacy Policy document contains all the details that you should know about our data collection process. From how we collect your data to the purpose behind gathering information and data processing, we have mentioned everything in this draft.

It is your responsibility to go through the whole document and carefully review every clause mentioned in it. Accessing our site, contacting our team, or placing an order would represent your agreement with our Privacy Policy.

1. What Data We Collect

We may collect the following types of data:

Personal Information : Name, email address, phone number, billing information, and any other details you provide when contacting us or placing an order.
Technical Information : IP address, browser type, and device information when you interact with our website.
Usage Data : Information about how you use our website, such as pages visited, time spent on the site, and clicks.

2. Purpose of Data Collection

We collect your data to:

Process orders and deliver services.
Improve your experience on our website.
Provide customer support and respond to inquiries.
Send relevant updates or promotional material (if consent is provided).
Analyse website performance and user behaviour to enhance our services.

3. How We Collect Data

We collect your data in the following ways:

Directly : When you fill out forms, place an order, or contact us.
Automatically : Through cookies and similar technologies that gather usage and technical data when you browse our website.

4. How We Process Your Data

Your personal data is securely processed to manage your orders, answer your questions, and ensure smooth website functionality. We use trusted third-party providers, where necessary, to assist with our services, and they are required to protect your data in compliance with legal standards.

5. Cookie Usage

Our website uses cookies to enhance your experience. Cookies are small text files placed on your device to track your activity and remember your preferences. You can choose to disable cookies in your browser settings, but this may affect your ability to use certain features of our site.

6. Disclosure of Data

We do not sell, trade, or share your personal data with third parties, except:

To comply with legal obligations.
To protect the rights, safety, or property of ProDigitizing.co.uk.
When working with service providers (e.g., payment processors, hosting services) who assist us in delivering our services.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy. If you request, we will delete your data when it is no longer needed unless required by law to retain it longer.

8. Your GDPR Data Protection Rights

If you are a resident of the European Union or the UK, you have the following rights under GDPR:

Right to Access : You can request a copy of the personal data we hold.
Right to Rectification : You can request correction of inaccurate or incomplete data.
Right to Erasure : You can request deletion of your personal data, subject to certain legal conditions.
Right to Restrict Processing : You can request a temporary halt to processing your data.
Right to Data Portability : You can request that your data be transferred to another organisation.
Right to Object : You can object to the processing of your data in certain circumstances.

If you wish to exercise any of these rights, please contact us at info@prodigitizing.co.uk.

9. Data Security

We take data security seriously and have implemented appropriate measures to protect your personal information from unauthorised access, loss, or misuse. However, no data transmission over the Internet is entirely secure, and we cannot guarantee absolute security.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page, and you are encouraged to review this policy regularly.